Rakuten Viber Messenger
Rakuten Viber is a secure, fun, and exciting messaging and calling app, connecting over a billion people worldwide! You can do it all with Rakuten Viber: group chats, disappearing messages, reminders, and more: Send messages for free Staying in touch has never been easier. Send a free text, photo, sticker, GIF, voice or video message, along with many other types of files. Make free audio and video calls Enjoy unlimited Viber-to-Viber calls to anyone in the world for free. You can even call up to 60 people at the same time! Great for connecting with friends, family, and colleagues :) Experience end-to-end encryption On by default for all 1-on-1 calls, chats, and group chats, end-to-end encryption allows to you to communicate with confidence knowing that all messages will remain private. No one, not even Rakuten Viber, can read your messages. Make low-cost calls to landlines with Viber Out Call any landline or mobile phone with Viber Out’s low-cost international calling service. Get a Viber Out subscription to call a specific destination or keep your options open and buy minutes to call anywhere in the world. Open a group chat Catch up with friends, family, and colleagues by opening a group chat for up to 250 members. Use polls and quizzes, @mentions and reactions to get the most out of your group! Express yourself with lenses, GIFs, and stickers Personalize your chats! Get creative with fun, funny, and beautifying Viber lenses. GIFs and over 55,000 stickers also await you - you can even create your own. Use disappearing messages Send disappearing messages in your 1-on-1 and group chats by setting a timer for each message. You can choose how long the message will be available after it’s opened - 10 seconds, 1 minute, or up to 1 day! Connect in Communities and Channels Whether it's sports, news, cooking, travel or entertainment, get the content you really want and connect with others with similar interests. You can even start your own Community or Channel and gain a global following. Chat with AI bots Rakuten Viber's AI bots will answer all your questions and turn your words into beautiful art. You can also find verified bots to get the latest news on fashion, book your travel, and even pay your electricity bills! React to messages React to messages with emojis to express exactly how you feel in chats! Create notes and reminders Forward interesting messages, keep meaningful links, and add your thoughts to your notes. You can also set reminders to ensure you never forget important tasks and events. Rakuten Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. Terms & Policies: https://www.viber.com/terms/
Ratings & Reviews
831K Ratings Fix the last update. It is broken!UPDATE: I’ve been contacted by support, it seemed like they really care to fix the problem. With new update my Viber is working without any problems. I really hope that they will not have any problems like this in the future. So… because support contacted me within 24hours, because they tried and care to resolve problem I changed my review to 5 stars. I’ve been using this app over 6 years. I was even recommending it to all my family and friends. It is awesome, fast, never any problems with audio or video calls until the latest update. Since I updated it to the newest version it went down the hill. App start kicking me out, then it finally stopped doing that but then it start freezing. It froze for few minutes and then crash. I can’t do anything. I can’t back it up, I can’t report a problem, I can’t contact support… Nothing! I even tried removing the app and downloading it again. Even that didn’t help. It is so frustrating! I saw in the comments that I am not the only one with this problem. I really hope you will fix this problem soon.
Developer ResponseWe've heard about this from other people as well. We're collecting information from people who are experiencing this issue and would be really glad to hear more about it from you. Could you provide some more detail? You can do that here: https://vb.me/store-en
Fix the last update. It is broken!
UPDATE: I’ve been contacted by support, it seemed like they really care to fix the problem. With new update my Viber is working without any problems. I really hope that they will not have any problems like this in the future. So… because support contacted me within 24hours, because they tried and care to resolve problem I changed my review to 5 stars. I’ve been using this app over 6 years. I was even recommending it to all my family and friends. It is awesome, fast, never any problems with audio or video calls until the latest update. Since I updated it to the newest version it went down the hill. App start kicking me out, then it finally stopped doing that but then it start freezing. It froze for few minutes and then crash. I can’t do anything. I can’t back it up, I can’t report a problem, I can’t contact support… Nothing! I even tried removing the app and downloading it again. Even that didn’t help. It is so frustrating! I saw in the comments that I am not the only one with this problem. I really hope you will fix this problem soon.
Developer Response 06/07/2022We've heard about this from other people as well. We're collecting information from people who are experiencing this issue and would be really glad to hear more about it from you. Could you provide some more detail? You can do that here: https://vb.me/store-en
Doesn’t receive incoming calls. Ridiculous!I heard last time from my family in Ukraine about a month ago. Due to the current invasion situation they have a very limited access to the internet (it’s on and off), so I never know when we can get in touch with each other. Today I was expecting a call from them. Since it’s a very important call for me I made sure that my Wi-Fi was on , that I had proper internet speed, sound on, I didn’t have any “focus” or “ado not disturb” or “reject” or anything like that. My Viber was updated. I put my iPad right next to me on the table while I was working on my computer thinking that when it rings I would answer right away. I mean, nothing seemed to be a problem at all. Until I opened my iPad to check if there is anyone from my family online in Viber, when I instantly received a message that an hour ago I had a missed call from my family. I did not leave my iPad unattended not even for a second. It was lying on my table not even making a sound while my family hopelessly was trying to reach me in this time of war and hear my voice. It’s despicable. At the beginning, I thought that it might be because it was an international call. Then I ask my husband to call me on Viber. And guess what? Nothing. I’m holding my iPad with screen unlocked. My husband is calling me and literally nothing is happening. Once I open Viber app, it send notification: missed call from your husband. Like I’m an idiot who is having an iPad ringing and I don’t know how to answer it. If this persists, I’m deactivating my account and never go back to using it again, unless you fix you BUG!
Developer ResponseHello,We are very sorry for putting you in such situation, your contact with family at the time of distress is the most important thing, and we at Viber are doing the maximum to provide the best platform for our users to use in order to get in touch in an easy and simple way.This issue that you just shed light on is pretty common, unfortunately, in such cases, we advise our users first to check all their settings regarding notifications:Please check:1. Are notifications allowed on your device?2. Is data usage enabled in the background in Viber?3. Is the power-saving mode turned off?Also check our article about fixing problems with notifications: vb.me/Fix_Notifications/enIf it doesn't solve the problem, contact us: vb.me/help
Doesn’t receive incoming calls. Ridiculous!
I heard last time from my family in Ukraine about a month ago. Due to the current invasion situation they have a very limited access to the internet (it’s on and off), so I never know when we can get in touch with each other. Today I was expecting a call from them. Since it’s a very important call for me I made sure that my Wi-Fi was on , that I had proper internet speed, sound on, I didn’t have any “focus” or “ado not disturb” or “reject” or anything like that. My Viber was updated. I put my iPad right next to me on the table while I was working on my computer thinking that when it rings I would answer right away. I mean, nothing seemed to be a problem at all. Until I opened my iPad to check if there is anyone from my family online in Viber, when I instantly received a message that an hour ago I had a missed call from my family. I did not leave my iPad unattended not even for a second. It was lying on my table not even making a sound while my family hopelessly was trying to reach me in this time of war and hear my voice. It’s despicable. At the beginning, I thought that it might be because it was an international call. Then I ask my husband to call me on Viber. And guess what? Nothing. I’m holding my iPad with screen unlocked. My husband is calling me and literally nothing is happening. Once I open Viber app, it send notification: missed call from your husband. Like I’m an idiot who is having an iPad ringing and I don’t know how to answer it. If this persists, I’m deactivating my account and never go back to using it again, unless you fix you BUG!
Developer Response 08/15/2022Hello,We are very sorry for putting you in such situation, your contact with family at the time of distress is the most important thing, and we at Viber are doing the maximum to provide the best platform for our users to use in order to get in touch in an easy and simple way.This issue that you just shed light on is pretty common, unfortunately, in such cases, we advise our users first to check all their settings regarding notifications:Please check:1. Are notifications allowed on your device?2. Is data usage enabled in the background in Viber?3. Is the power-saving mode turned off?Also check our article about fixing problems with notifications: vb.me/Fix_Notifications/enIf it doesn't solve the problem, contact us: vb.me/help
App crashes when doing chat history restoreI have been an avid user of the app for 7 years and it’s been great with the stickers and gifs that make messaging interesting. But I’ve had problems receiving and sending messages in the past month. I made sure I am using the latest version of the app and iOS software. So when that did the fix my problem, I opted to delete and reinstall the app since that seemed to fix the issue for some people. However, when I tried to restore my chat history, the app would crash after 1% and revert to my phone’s home screen. When I try opening the app, the restore screen would pop up and again crash after 1%. Granted I have about 28gb of chat history, but I have enough phone and iCloud storage that it shouldn’t be an issue. I reached out to the Viber support team, but after the quick initial response with their “solutions” and me answering “No, tried it, still crashing on me,” I haven’t heard back from them which has now been 5 days.I really hope that they are working on the issue and not just keeping me on a shelf of “to-work-on-later” issues. But until I receive a viable solution to the problem, the app will remain deleted for me since when (and if) the restore eventually chooses to work for me, I don’t want new messages to be erased.
Developer ResponseHi,Thanks for taking the time to let us know. We're actively investigating this issue and collecting information from people who are experiencing it. Would you mind sharing more details? You can do so here: https://vb.me/store-en
App crashes when doing chat history restore
I have been an avid user of the app for 7 years and it’s been great with the stickers and gifs that make messaging interesting. But I’ve had problems receiving and sending messages in the past month. I made sure I am using the latest version of the app and iOS software. So when that did the fix my problem, I opted to delete and reinstall the app since that seemed to fix the issue for some people. However, when I tried to restore my chat history, the app would crash after 1% and revert to my phone’s home screen. When I try opening the app, the restore screen would pop up and again crash after 1%. Granted I have about 28gb of chat history, but I have enough phone and iCloud storage that it shouldn’t be an issue. I reached out to the Viber support team, but after the quick initial response with their “solutions” and me answering “No, tried it, still crashing on me,” I haven’t heard back from them which has now been 5 days.I really hope that they are working on the issue and not just keeping me on a shelf of “to-work-on-later” issues. But until I receive a viable solution to the problem, the app will remain deleted for me since when (and if) the restore eventually chooses to work for me, I don’t want new messages to be erased.
Developer Response 10/11/2022Hi,Thanks for taking the time to let us know. We're actively investigating this issue and collecting information from people who are experiencing it. Would you mind sharing more details? You can do so here: https://vb.me/store-en
My boyfriend and I (I'm in the States, he's in London) used to use Tango and had nothing but problems. When we switched to Viber almost two months ago, we were so impressed! The call quality is infinitely better, plus we get to text for free! With the new update today, we love the time stamp feature and the photos next to the contacts. I love seeing his handsome face! Great product! I would have gladly paid for it. But am grateful its free! Update: the December 18, 2012 update is terrible. It's jumpy, closes down while typing, they changed the notification ping to something almost indiscernible, its cluttered with nonsense pictures, the talk to text feature doesn't work and it's very slow. While I would have paid for the app before, I wouldn't now. Changing from 5 stars to three. Update: Oct 27, 2022 been using it for over 10 years. Really enjoyed being able to connect with family and friends from All over the world. However, for the past month notifications don’t arrive until you open the app and wait a good minute before they kick in. I don’t always remember to check multiple times a day and older family members in hospital can’t get a hold of me. It’s extremely frustrating that there have been 4 updates to the app in that time and an app developer company can’t fix the problem on iOS. Updating stars from three to one.
Developer ResponseHi,Thanks for writing, we're sorry you're experiencing this issue. We are aware of it and working on a fix.
Not Great
My boyfriend and I (I'm in the States, he's in London) used to use Tango and had nothing but problems. When we switched to Viber almost two months ago, we were so impressed! The call quality is infinitely better, plus we get to text for free! With the new update today, we love the time stamp feature and the photos next to the contacts. I love seeing his handsome face! Great product! I would have gladly paid for it. But am grateful its free! Update: the December 18, 2012 update is terrible. It's jumpy, closes down while typing, they changed the notification ping to something almost indiscernible, its cluttered with nonsense pictures, the talk to text feature doesn't work and it's very slow. While I would have paid for the app before, I wouldn't now. Changing from 5 stars to three. Update: Oct 27, 2022 been using it for over 10 years. Really enjoyed being able to connect with family and friends from All over the world. However, for the past month notifications don’t arrive until you open the app and wait a good minute before they kick in. I don’t always remember to check multiple times a day and older family members in hospital can’t get a hold of me. It’s extremely frustrating that there have been 4 updates to the app in that time and an app developer company can’t fix the problem on iOS. Updating stars from three to one.
Developer Response 10/31/2022Hi,Thanks for writing, we're sorry you're experiencing this issue. We are aware of it and working on a fix.
What’s New
Version History
The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.5.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.4.4The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.4.2The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.4.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.3.4The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.3.2The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.3.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.2.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.1.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.0.4The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.0.2The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
27.0.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.9.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.8.2The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.8.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.7.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.6.2The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.6.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.5.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.4.4The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.4.2The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.4.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.3.4The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.3.2The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
26.3.0The Rakuten Viber experience just got better! Update now and feel the difference. Like what you see? Rate us and submit a review today.
Version 27.5.0App Privacy
App Privacy
The developer, Viber Media SARL., indicated that the app’s privacy practices may include handling of data as described below. This information has not been verified by Apple. For more information, see the developer’s privacy policy .
To help you better understand the developer’s responses, see Privacy Definitions and Examples .
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data, which may be collected and linked to your identity, may be used for the following purposes:
Third-Party Advertising- Coarse Location
- Other User Content
- Browsing History
- Device ID
- Product Interaction
- Coarse Location
- Email Address
- Name
- Phone Number
- Other User Content
- Device ID
- Product Interaction
- Other Usage Data
- Coarse Location
- Phone Number
- User ID
- Product Interaction
- Purchase History
- Coarse Location
- Phone Number
- Contacts
- User ID
- Product Interaction
- Other Usage Data
- Purchase History
- Precise Location
- Email Address
- Name
- Phone Number
- Contacts
- Photos or Videos
- Customer Support
- Other User Content
- User ID
- Device ID
- Product Interaction
- Other Usage Data
- Sensitive Info
Data Not Linked to You
The following data, which may be collected but is not linked to your identity, may be used for the following purposes:
Third-Party Advertising- Advertising Data
- Advertising Data
- Crash Data
The developer, Viber Media SARL., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Viber Media SARL. Social Networking iPhoneRequires iOS 15.2 or later. iPadRequires iPadOS 15.2 or later. iPod touchRequires iOS 15.2 or later.English, Arabic, Belarusian, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
InfrequentProfanity or Crude HumorMature or Suggestive ThemesHorror/Fear ThemesMedical Treatment information
ContainsAdvertisingMessaging and ChatUser-Generated Content
Viber credit pack $0.99 Viber credit pack $4.99 Viber credit pack $9.99 Monthly Subscription Worldwide $5.99 Monthly Subscription worldwide $5.99 Monthly sub to USA $1.99 Viber credit pack $9.99 Viber credit pack $4.99 Viber Plus Free Trial 1 Month $2.99 Monthly subscription USA $1.99 © Viber Media S.à r.l.Supports
Siri Use this app with Siri to help you get things done. Wallet The simplest way to get all your passes in one place. Family SharingSome in-app purchases and subscriptions may be shareable with your family group when Family Sharing is enabled. Learn More
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